We hope you are delighted with your order but if for any reason you are not, we will accept returns within 7 days of delivery provided they remain unopened and in their original packaging. Returns may be subject to a restocking fee of £15.00 at our discretion.
We will issue a refund, subject to the restocking fee above, which will include the costs of the original delivery/order, but not the cost of returning any goods. To arrange a return please contact firstname.lastname@example.org and we will allocate you a Returns Code. Please include this code with the package. Returns address: Falcon Micro, 25 – 26 High street, Temple House, Lewes, BN7 2LU
You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method, which requires a signature such as Royal Mail First Class (Recorded Delivery). Please ensure returned items are stored safely as we will not be responsible for goods that are damaged whilst in your care.